what is the solution to error 3305 - XFinity

I am using my ipad on the wrok wifi and others in the building on xfinity can get on but trying to watch FS1, i get connection error 3305 and need a solution soon, please?

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Fixing error 3305

Go to the settings on the xfinity app all the way at the bottom, in the same place you go to select live tv. Toggle off where it says play best available. This worked for me.

Claude Green

Since this error has existed since 2017, why do the new xfinity DVR's still have this error? I only encounter is when trying to record the 10PM news from our ABC affiliate station in Austin.
Thanks, Claude

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