wheres MSG +HD - DirecTV

I have channel 635 MSG+HD in my XTRA packge AND in my sports package but I cant get it . I called in last night but they werent abelt o help but assured me I do have this channel Oh but they were abel to tell me if I drop the sprots package due to the fact Im not getting the channel I specifically bought it for Ill be charged a penalty!!!!!!!! It tells me I DONT subscribe when I put the channel on

This question, "wheres MSG +HD," is about DirecTV channels, programming, equipment, and sports.

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