Wireless Genie: Lost sound until I change channels - DirecTV

I have 2 wireless genies, this happens on both. Sometimes I will lose the audio on a channel, It will return when I change channels. Also sometimes the remotes stop working until I reset the Genies (The batteries are fresh). Since I have seen it happen on 2 TVs it is not related to the connection. I have not seen this issue on the main Genie.


This question, "Wireless Genie: Lost sound until I change channels," is about DirecTV channels, programming, equipment, and sports.