X1 box sometimes tunes to a channel on its own that says I'm not subscribed, and remote doesnt work

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BHelms07

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#1
So my X1 box sometimes autotunes to this channel on its own, and when it does, it says im not subscribed. I can't even use my remote until it tunes itself back to the last channel I was watching. This happens once a week normally at night and sometimes even during the day. The same thing happens on my DTA box. I will include a picture of what happens. if anyone wants I can show a picture of it happening on the DTA. Also sorry for the bad quality, picture was taken on laptop camera.

"X1 box sometimes tunes to a channel on its own that says I'm not subscribed, and remote doesnt work," is about XFinity-Comcast Television.

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