X1 DVR bug - limits autopad/extend via recording options to max 4 concurrent recording jobs

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lcarydenver

Guest
#1
The system will only apply autopad (or time added via recording options-start/end time) when the total concurrent recording sessions are 4 or less. This is not actual capacity driven nor varying at all. We have 2 XG1s (+1 non tuner box), hence 12 tuners, 9 if all TVs viewing live. Yet this max 4 is constant & only for adding time features, ie autopad & recording options-add to start/end time. I confirmed we can use more tuners otherwise & it is not due to live record (local HW dependent) cause. In fact, also confirmed it is not due to which HW the jobs were set up on, as CC answered via chat & call last yr even though then we could not see where jobs sat in this “any-room” design. Now that recent version offers filter by box, can be very sure this idea of manually load balancing between DVRs also does not work. This essentially limits us to avg of 2 per hour whenever chance for back to back before or after shows too, due to peak tuner use as ending shows + starting shows overlap for few minutes. Meaning ... pretty much a possibility every prime time night, let alone add in fall sports also going on & this is not cutting it here. This is a BUG. There is no workaround. Used to work, now this & old way via record options are both broken. Needs to be fixed, just have no luck so far via CC so posting here with fingers crossed someone knows more on this. Thx.

"X1 DVR bug - limits autopad/extend via recording options to max 4 concurrent recording jobs," is about XFinity-Comcast Television.

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