X1 Movies Anywhere Sync?

T

Tek

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#1
Awhile back my wife, who has a user ID on our account, linked her Movies Anywhere to X1. The movies in her account have been on the X1 Box for awhile. She added two new movies to Movies Anywhere yesterday and had to reconnect her Xfinity Account to Movies Anywhere because she had changed her Xfinity password.



How long does it take for the new movies to Sync to X1? It has been over 12 hours and they don't show on the X1 box yet. She is a secondary manager ID on our Xfinity account. Would her ID not link to the Movies Anywhere to the X1 box?



A system refresh did not force a sync.



Thanks.

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