X1 Recordings not on Web App - XFinity

My X1 recordings used to show up on the web app. Now they don't. The X1 still records the shows. The app still shows the scheduled shows, but not the deleted ones or the recorded ones. The https://secure.xfinity.com/profile/#devices page shows both the non-X1 unit in one room and the X-1, but the X-1 is greyed, like it cannot be seen. I have re-booted the X-1 by unplugging and replugging as well as through its page to reboot and to reset.

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