Xfinity stream videos pixelated on Chrome computer browser

C

cyi

Guest
#1
I have been watching Xfinity stream videos for years on my computer with no problems, but a day or two ago, the video streams are all extremely pixelated. The live streams are fine, but all archived videos that I tried, both TV and movies suffer from extreme pixelation. I'm using the Chrome browser on my Windows 10 computer. I called Comcast customer service. They instructed me to clear the Chrome cache, browsing data, cookies, etc., no change. They had me un-install and re-install Chrome, no change. Then, they had me try Microsoft Edge and it works fine, no pixelation at all. The problem is specific to Chrome when viewing archived videos.

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