Xfinity tv - XFinity

The xfinity tv app will not complete downloads. The file downoad gets to 75% and restarts. If I let it keep trying the file shows in downloads as waiting. I have the same results on my Andriod phone and my iPad Pro 2 which points back to the xfinity tv app having the problem not the device I am using. I have plenty of space on my iPad and once in a while a download will complete. This seems to start about a week or so ago, Before that I was able to download any show and more than one.

I did a chat session with xfinity support and they opened a ticket but days later I have not heard from anyone and downloads are still failing.

Has anyone resolved this?

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