XR15 remote voice command not working



Our remote no longer responds to voice commands. Xfinity store gave me a new remote thinking that would solve the problem. It was successfully paired with our tv (volume, mute, channel, etc. all functioning). But it appears to not be 'listening' to voice commands. Any fixes for this?

"XR15 remote voice command not working," is about XFinity-Comcast Television.

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