Zoom 5350 Cable Modem/Router Review - All-in-one modem and WiFi router

The Zoom model 5350 device is a high speed cable modem with fast wireless and Ethernet and is on the approved list for many cable companies.

Available at Amazon for $112

View attachment 2351 This model of modem uses the latest DOCSIS (Data Over Cable Service Interface Specification) standard version 3.0 with backwards compatibility to previous versions. Version 3.0 of this telecommunications standard is required by many network service providers in order to achieve the potential of the higher speed Internet service tiers. Cable providers can easily bring bundled services to consumers which include cable TV, Internet, and telephone utilizing the DOCSIS 3.0 standard.

Not only will faster data speeds and more simultaneous services be able to be brought into the home with the Zoom 5350, faster internal communication can be achieved with the built-in Wireless-N router and four-port 1000/100/10 Mbps Ethernet switch.

Zoom 5350 Specifications

For downstream communications the Zoom 5350 can achieve up to 343 Mbps over 8 channels with a frequency of 88 to 1002 MHz (edge to edge). Upstream speeds over 4 channels can reach 143 Mbps in the 5 to 42 MHz range.

The DHCP clients provides flexible network addressing with both version 4 and 6 of the Internet Protocol.

Wireless networking and security specs

  • Compliant with IEEE 802.11n, g and b standards
  • Up to 300 Mbps wireless data rate
  • 64/128 bit Wired Equivalency Protection (WEP) with Pass Phrase
  • Wi-Fi Protected Access (WPA2, WPA) with Pre-Shared Key
  • 8 SSIDs
  • Wireless Quality of Service
  • Two internal antennas
  • Support for up to 253 devices at one time (e-readers, computers, tablets, handhelds, smartphones, etc.)
  • Wireless Distribution System (WDS) support for use with wireless repeaters

Device Compatibility

View attachment 2352 The Zoom Model 5350 is claimed to work with all cable modem services in the United States with backwards compatibility for DOCSIS 2.0 and 1.1.

It is estimated that owning a cable modem can save rental fees of approximately $85 per year. However at this time Mediacom and Cablevision does not offer such savings. Most others, including Charter, Cox, Comcast, Bright House, and Time Warner do.

The device has received additional testing through CableLabs to receive approval for use with Comcast, Cox, Time Warner Cable and others.

Cost and Availability

The Zoom 5350 comes with 2 year warranty, as well as support, from the manufacturer. It is currently available in the Zoom store on Amazon for less than $120, offering a savings of 21% from the regular price.

Best Buy and Micro Center carry the modem/router for walk-in purchase, and it is also available online at Buy.com, Walmart, Office Depot, New Egg, Zones, Beach Audio, onSale, MacMall, Overstock and others. Prices range from $120 to $150.

What Do People Think About It?

There are many great reviews online for this combo product. Many discuss the speed of the modem and local network as "very fast." Others feel that being a combo product makes it too complicated.

Some users have had terrific experiences using the device with Comcast and Charter. Mostly they remark on the speeds.

In terms of ease of use there are mixed reviews. Naturally some people will have an easier time with the configuration if they are more versed in the technology. However, many experienced users comment that the interface needs some work.

As for pricing, the initial investment of a cable modem and router like the Zoom 5350 may seem costly at $120, but ownership vs rental will begin to payoff after a year. And the fact that it has a combined WiFi router and Ethernet switch increases the value to some.